Birmingham & Solihull Mental Health Foundation Trust Implements Ascribe’s Business Intelligence Solution

 Ascribe logo

Bolton – 17 May 2011 – Ascribe is delighted to announce the successful Go-Live at Birmingham & Solihull Mental Health NHS Foundation Trust (BSMHFT) of a comprehensive Business Intelligence (BI) solution. This BI solution will enable the Trust to collate raw data from a broad range of sources and provide information that can be used to improve and develop clinical and managerial services. The Trust provides mental health care to those people living in Birmingham and Solihull who are experiencing mental health problems. They serve a culturally and socially-diverse population of 1.2 million spread over 172 square miles, and have an income of over £200 million, making them one of the largest mental health Foundation Trusts in the country.

BSMHFT already had Ascribe’s Community Care & Mental Health system (ePEX) and were feeding data into a central point, however they wanted to modernise, develop and add more data into this platform and sought help to do this in a structured way. Like all Mental Health Trusts they had some compelling reasons for wanting to do this quickly, using best in class methods, tools and techniques and chose Ascribe Consulting to assist them. Using a combination of solution accelerators and consulting services the results are now making a real difference to the way the organisation works.

Working hand-in-hand the internal information team and Ascribe’s consultants have delivered a comprehensive solution comprising an Executive Team Reporting Suite (including performance scorecards, targets, RAG ratings and trends), Dashboards for standard analyses (e.g. Referrals, Spells, Community Care follow ups, delayed transfers of care), KPI dashboards and a volume of business critical exception reports, Admitted Patient Care and Out-Patient Attendances, CDS and other statutory returns.

Additionally, using the 2010 generation of Microsoft products, the team are planning to use innovative software to perform “In Memory” Business Intelligence using Excel 2010 in particular.

The value of this has not gone unrecognised within the Trust. James Longmore, IT Director says:

“Working in partnership with Ascribe Consulting has enabled Birmingham & Solihull Mental Health NHS Foundation Trust to begin a transformation in the way that we manage and provide business intelligence. We have established a foundation for growth in our delivery of information based upon Microsoft technologies that will enable us to move forward and target information delivery to specific groups of staff. Managers and clinicians across the Trust are now able to base their decisions on more timely information, that can be collated from a wider range of sources.

In the past, we have evaluated services on the basis of standard operational reports. By using the data warehouse and reporting tools, built in partnership with Ascribe Consulting, we can now incorporate information from other sources, such as Patient Feedback scores, Staffing information and Serious Incident reports. Combining all this data will enable us to be able to create a deeper understanding of our clinical services and accurately assess where improvements can be made to improve patient care.

The improved sophistication of analysis & display of information means that spread sheets are being replaced with more a relevant insight into the clinical services that we offer.”

Ascribe’s newly appointed Divisional Head of Business Intelligence, Paul Henderson, adds:

“This solution is indeed transforming the way James’ team provide information to front-line clinicians and also therefore to the speed and quality of response to the many difficult issues they face as they design and deliver services. The consolidation of records from clinical systems, the process of costing the activity, the marrying up of this data to HR records relating to team capacity and the integration of quality and safety data sets can now take place overnight. In a window of a couple of hours, the entire caseload is processed and delivered out via a series of targeted dashboards. This process would previously have taken much longer to achieve. BSMHFT manage a large volume of crisis situations provide support to many people in crisis every day and we are delighted to be able to use the immense processing, analytical and BI capabilities of the Microsoft stack to drive real benefits for them and the population they serve. The solution demonstrates our commitment to helping Mental Health organisations, in particular, to meet their need to provide high quality services, efficiently and cost-effectively in an environment with unique business and clinical challenges.”


Notes to Editors
About Ascribe Consulting
Informing healthcare decisions using appropriate information, and improving health outcomes through the use of informed clinical intelligence have always been at the heart of Ascribe’s vision and mission. Ascribe Consulting has established itself as a trusted partner in over 70 NHS Trusts and provides a wide range of health and social care organisations with access to performance KPIs, operational or clinical dashboards or direct access to data using analytical tools.

Ascribe Consulting create NHS Business Intelligence Portals using the Microsoft® Business Intelligence (BI) software stack, best practice data warehouse design methodologies and most importantly an extensive health sector experience.

“BI is quite simply taking the hand cuffs off, right across the organisation – even a limitless budget couldn’t have liberated us in this way.” Andy Hall, Associate Director of Performance, Nottinghamshire County PCT.

About Birmingham and Solihull Mental Health NHS Foundation Trust
Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) provides a comprehensive mental healthcare service for residents of Birmingham and Solihull, and to communities in the West Midlands and beyond.

The trust was created on April 1, 2003 by the merger of the former Northern and South Birmingham Mental Health NHS Trusts (which included mental health services for Solihull), and it achieved foundation trust status in July 2008.

It has an income of £215 million and a 4,000-strong workforce, making BSMHFT one of the largest and most complex mental health NHS trusts in the UK. For more information visit

For further information, please contact:
Stephen Critchlow, CEO, Ascribe Ltd
Tel: +44 (0) 870 053 4545

Simon Mehlman, Marketing Manager, Ascribe Ltd
Tel: +44 (0) 870 053 4545

About Ascribe
Over 75% of NHS Acute Trusts use Ascribe systems and our commitment to improving healthcare IT has made us a strategic partner for a growing number of Trusts.

Ascribe’s clinical systems are robust and scalable, from departmental systems through to strategic enterprise-scale solutions. The company is a Microsoft Gold Partner. In addition to developing its own solutions, Ascribe provides professional consultancy services for Ascribe, Microsoft and other healthcare IT systems.

From Electronic Prescribing through to Paperless Clinical Management and even Pharmacy robotic interfaces, Ascribe’s breadth of integrated systems has been proven to help Trusts improve their efficiency and cut costs.

“The system paid for itself in two months”, Senior NHS Clinical Manager.

Ascribe employs 290 personnel through its operating companies in the UK, Kenya, Australia and New Zealand. For more information, please visit

© Ascribe 2011. Ascribe is a registered trademark. All other brands and product names and trademarks are the registered property of their respective companies.

Related News