ePRO global leader partners Europe’s M2M connectivity specialist
SIMpro middleware platform reduces data misuse
Multiple mobile network options, one bill
London – 16 December 2010 invivodata www.invivodata.com are now working with Wireless Logic, www.wirelesslogic.com Europe’s leading aggregator of M2M connectivity, to provide a comprehensive range of mobile network solutions, controlled and managed by their SIMpro middleware platform.
As the world’s leading providers of electronic Patient Reported Outcomes (ePRO) solutions, invivodata has built a global reputation for clinical expertise, capturing data of the highest integrity, and delivery of over 95% protocol compliance – regardless of a patient’s technological experience or age. With clinical drug trials taking place in every continent and less reliance on wired connections, wireless connectivity that is resilient, cost-effective and ensures secure data transfer is a prerequisite to the success of valid data retrieval.
The invivodata challenge:
With a rapidly growing user base, monitoring of SIM-connected devices had become logistically difficult – with little leverage in terms of ‘controlling’ their SIM estate. Challenges included:
Multiple bills on a month by month basis.
Occasional user misuse of the data SIM card resulting in extraordinarily high costs.
Incumbent providers limited to providing a singular network.
Recipients of one level of customer service, with an inability to respond quickly to network problems – often jeopardising the effectiveness of the ePRO solution.
Limitations to provide new connectivity solutions to locations not covered by their existing coverage.
Wireless Logic – www.wirelesslogic.com – has provided invivodata with a suite of tailored services and solutions designed to deliver a one-stop connectivity platform across multiple mobile networks:
The SIM estate is now managed via a bespoke platform based upon Wireless Logic’s SIMpro middleware, empowering invivodata to have full access to and control of their entire SIM estate.
SIMpro delivers real-time reports on individual SIM actions, pinpointing individual usage, usage trends, and identifying unusual activity which might have previously led to fraudulent data usage.
Connectivity reach is much improved with Wireless Logic providing a choice of national and international networks including a number of roaming SIM options.
invivodata is managed by a dedicated account management team who can respond rapidly to client requirements and any network issues. A Service Level Agreement ensures agreed response times. Granular billing on one monthly invoice significantly reduces invivodata’s administration.
“Wireless Logic has quickly become an intrinsic partner delivering a reliable, solutions-focused service. Their approach to roaming, network and other related issues gives us immediate answers – long gone are the days of having to work with a multi-layered customer service team who are not prepared to respond effectively to connection issues. By working with the Wireless Logic account team, they are able to cut through the layers of red tape within networks and address challenges to agreed time scales. It’s time and money saved. Feedback from patients taking part in our trials has improved. This partnership is giving invivodata a uniquely competitive edge.”
Wireless Logic says:
Philip Cole, co-founder and Sales & Marketing Director: “Healthcare is one of the key areas of mobile technology investment within the M2M sector. Partnering invivodata as the global leader in ePRO puts Wireless Logic at the forefront of wireless monitoring in medical research. Our ‘one window’ platform is well-suited to the complexities of a worldwide multi-network mobile technology solution.”
Craig Hollingworth, Consultant for Wireless Logic: “We have set out to develop an unrivalled range of M2M connectivity solutions designed to address the frustrations previously experienced by invivodata. As an aggregator, we are delivering value at every stage of the relationship – from improved data tariffs where we have used our consolidated purchasing strength across all of the incumbent networks, to the benefits of operating fixed IP over our secure private APN – taking invivodata away from the risks associated by running important clinical trials across the public network.”
For more information, call Wireless Logic’s Business Development Team on 0844 8044 111 or +44 1628 539800 or visit www.wirelesslogic.com.
About Wireless Logic
Europe’s leading independent provider of M2M mobile connectivity services, Wireless Logic (www.wirelesslogic.com) works with over 500 systems integrators, applications/systems providers and end users, delivering specialist cellular connectivity including fixed IP, its own private network, and tariffs tailored to individual client requirements. Core markets include asset and vehicle tracking, metering, security, payment solutions, remote working, and healthcare. As a pioneering aggregator Wireless Logic works with all four UK major networks (O2, Vodafone, Orange and T-Mobile), and is forging strategic relationships across Europe with MNO’s including Telenor.
For more information, visit www.wirelesslogic.com.
invivodata is the only fully-integrated PRO Solutions Organisation delivering regulatory-proven strategic consulting and practical ePRO solutions to biopharmaceutical companies who depend upon patient-centered research. From crafting PRO measurement strategy to collecting PRO data electronically, invivodata helps its customers strategically use patient reported data to support labeling claims, enhance market access, and meet other clinical program objectives. Through partnerships with leading CROs and eClinical technology providers, invivodata seamlessly integrates into the clinical trial ecosystem, helping to minimize operational risk and maximize efficiencies. invivodata’s solutions have been used in over 300 clinical programmers and are built upon the industry-leading ePRO system in delivering primary efficacy data for global drug approvals. invivodata inc. is a privately held company with global headquarters in Pittsburgh, PA., USA; its European headquarters is in London, England; and its technology development centre is in Scotts Valley, CA., USA.
For more information, visit www.invivodata.com.
Press release issued by contact Simon Lipyeat: +44 (0)7770 941368, firstname.lastname@example.org